At Copalm, Corp. — your trust matters. This Privacy Policy explains how we collect, use, and protect your information when you use the Copalm platform.
Information We Collect
We collect information only to provide and improve the Copalm experience.
This may include:
Account information (such as name, email address, and login credentials).
Content you provide (including prompts, uploaded files, drafts, notes, and course materials).
Usage data (such as feature usage, performance logs, and error reports).
Technical data (such as device type, browser, and IP address).
How We Use Your Information
We use your information to:
Operate and maintain the Copalm platform.
Generate responses and content within your workspace.
Improve product functionality, reliability, and user experience.
Provide customer support and communicate with you.
Ensure security, prevent abuse, and comply with legal obligations.
AI & Model Training
Copalm does not use your files, prompts, chats, or course content to train our AI models.
Your content:
Is used only to provide responses and functionality within your Copalm workspace.
Remains private to you unless you explicitly choose to share or publish itImprove product functionality, reliability, and user experience.
Is not reviewed by humans for training purposes.
We may use aggregated, anonymized usage data (such as feature adoption or performance metrics) to improve the product, but this data cannot be used to identify you or reconstruct your content.
Data Sharing
We do not sell your personal data.
We may share limited information only:
With trusted third-party service providers (such as hosting, authentication, analytics, or AI infrastructure providers) strictly to operate the platform.
When required by law or to protect the rights, safety, and security of Copalm and its users.
All service providers are required to follow strict confidentiality and security obligations.
Data Storage & Security
We use industry-standard security measures to protect your data, including:
Secure authentication.
Encrypted data storage where appropriate.
Access controls to limit internal access.
No system is 100% secure, but we continuously work to safeguard your information.
Your Content & Control
You retain ownership of the content you create in Copalm.
You can:
Edit or delete your content at any time.
Request account deletion, which will remove your personal data from our systems (subject to legal or operational requirements).
Publicly shared or published content is accessible only when you choose to make it public.
Cookies & Analytics
Copalm may use cookies or similar technologies to:
Keep you logged in.
Understand how the platform is used.
Improve performance and usability.
You can manage cookie preferences through your browser settings.